CareCall

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CareCall · Post-discharge care

Care monitor

Calls, clinical findings and patients needing attention. One shared view.

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Updated. 9 open alerts. Carmen Delgado Sanz: Assessment available. 4 agent results available.
Needs attention98 critical alerts
Awaiting call result0Queued or submitted sessions
Awaiting assessment0Completed calls without a result
In follow-up1Patients under follow-up
Call activity

Calls

History

Awaiting results first · latest 12 sessions

Pinned call

Call & clinical review

Carmen Delgado Sanz

+15555010101 Patient record
Assessment available Decompensated heart failure Started 07 Sep · 15:14
Low riskClinical summary

The follow-up call did not connect with the patient, and no symptoms were reported. Therefore, there is insufficient information to assess the current condition. It is recommended to retry the follow-up call.

Saved results appear after each stage completes. Safety review runs only when required. AI findings support clinical review; they do not replace it.

  1. Question planner15:14:52
    Result recorded

    5 question(s) planned

    These questions focus on monitoring key symptoms and medication adherence for heart failure, which are critical for Carmen's stability. They also address unresolved issues from the previous call, ensuring a comprehensive follow-up.

    Red flags screened
    Sudden weight gain of more than 2 kg in a day or 5 kg in a week, Increased shortness of breath or difficulty breathing, Severe swelling in the legs or abdomen
    • Hello, Carmen. How have you been feeling since we last spoke?
    • Have you noticed any weight gain since your last call?
    • Is your ankle swelling the same, better, or worse?
    • Are you still using two pillows to sleep comfortably?
    • Have you been able to take your diuretic medication as prescribed?
  2. Clinical analyst15:16:40
    Result recorded

    Risk Low, worsening False

    The follow-up call did not connect with the patient, and no symptoms were reported. Therefore, there is insufficient information to assess the current condition. It is recommended to retry the follow-up call.

  3. Clinical handover15:16:42
    Result recorded

    Retry the follow-up call within the next 45 minutes to gather necessary information regarding her condition.

    The current call did not connect with the patient, and no symptoms were reported, resulting in insufficient information to evaluate her status.

    Situation
    Carmen Delgado Sanz is being flagged due to an unsuccessful follow-up call, preventing assessment of her current condition.
    Background
    She was discharged 10 days ago with a diagnosis of decompensated heart failure and had a medium risk level during the previous follow-up call, where she was stable with minimal weight gain.
    Assessment
    The current call did not connect with the patient, and no symptoms were reported, resulting in insufficient information to evaluate her status.
    Recommendation
    Retry the follow-up call within the next 45 minutes to gather necessary information regarding her condition.
  4. Follow-up scheduler15:16:43
    Result recorded

    Next call in 2 day(s)

    The patient did not answer the previous follow-up call, indicating a lack of information about their current condition. A shorter interval is necessary to ensure timely assessment.

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