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CareCall
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CareCall · Post-discharge care

Care monitor

Calls, clinical findings and patients needing attention. One shared view.

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Updated. 9 open alerts. Juan Perez: Assessment available. 6 agent results available.
Needs attention98 critical alerts
Awaiting call result0Queued or submitted sessions
Awaiting assessment0Completed calls without a result
In follow-up1Patients under follow-up
Call activity

Calls

History

Awaiting results first · latest 12 sessions

Pinned call

Call & clinical review

Juan Perez

+15555010105 Patient record
Assessment available Neumonia adquirida en la comunidad Started 10 Sep · 13:38
High riskClinical summary

Juan reports feeling a little worse since the last call, with increased difficulty breathing at night and persistent light headaches. His sleep has not improved, and he continues to take his medications as prescribed. Given the worsening of his symptoms, he has been advised to seek urgent care.

Saved results appear after each stage completes. Safety review runs only when required. AI findings support clinical review; they do not replace it.

  1. Question planner13:38:28
    Result recorded

    5 question(s) planned

    These questions focus on monitoring Juan's ongoing symptoms related to pneumonia, particularly his breathing and headaches, which were previously reported. They aim to ensure he is managing his condition effectively and adhering to his medication regimen.

    Red flags screened
    Increased difficulty breathing, High fever, Chest pain, Confusion or severe lightheadedness
    • Hello Juan, how have you been feeling since we last spoke?
    • Have you noticed any changes in your breathing at night?
    • Are you still experiencing headaches?
    • Have you been able to sleep better recently?
    • Are you taking your medications as prescribed?
  2. Trend analyst13:41:41
    Result recorded

    Worsening

    Across the calls, Juan's symptoms have progressively worsened, with reports of increased difficulty breathing at night and persistent headaches. His overall condition has declined, as he now feels worse compared to the previous calls.

    Trajectory
    Worsening
    Gradual deterioration
    Detected
    • harder breathing at night
    • persistent headache
    • trouble sleeping
  3. Clinical analyst13:41:43
    Result recorded

    Risk High, worsening True

    Juan reports feeling a little worse since the last call, with increased difficulty breathing at night and persistent light headaches. His sleep has not improved, and he continues to take his medications as prescribed. Given the worsening of his symptoms, he has been advised to seek urgent care.

  4. Safety reviewer13:41:45
    Result recorded

    Challenge upheld: no override

    The patient explicitly states he feels 'a little bit worse,' indicating a deterioration in his condition. Additionally, the ongoing symptoms of increased difficulty breathing at night and persistent headaches warrant a higher risk assessment.

  5. Clinical handover13:41:48
    Result recorded

    Advise Juan to seek urgent care immediately due to the worsening of his symptoms, particularly the increased difficulty in breathing.

    During the current call, Juan reported feeling worse, with harder breathing at night and ongoing light headaches. His risk level has escalated to high, indicating a need for urgent care.

    Situation
    Juan Perez, a 76-year-old patient, is being flagged due to worsening symptoms post-discharge, including increased difficulty breathing at night and persistent headaches.
    Background
    He was discharged on 2026-09-07 with a diagnosis of community-acquired pneumonia and had a follow-up call on 2026-09-10 where his risk was assessed as medium.
    Assessment
    During the current call, Juan reported feeling worse, with harder breathing at night and ongoing light headaches. His risk level has escalated to high, indicating a need for urgent care.
    Recommendation
    Advise Juan to seek urgent care immediately due to the worsening of his symptoms, particularly the increased difficulty in breathing.
  6. Follow-up scheduler13:41:49
    Result recorded

    Next call in 1 day(s)

    Juan's condition has worsened since the last assessment, indicating a high risk situation that requires immediate follow-up. Given the deterioration in his symptoms, it is crucial to check on him within a day.

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