CareCall

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CareCall
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CareCall · Post-discharge care

Care monitor

Calls, clinical findings and patients needing attention. One shared view.

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Updated. 9 open alerts. Manuel Ortega Ruiz: Assessment available. 6 agent results available.
Needs attention98 critical alerts
Awaiting call result0Queued or submitted sessions
Awaiting assessment0Completed calls without a result
In follow-up1Patients under follow-up
Call activity

Calls

History

Awaiting results first · latest 12 sessions

Pinned call

Call & clinical review

Manuel Ortega Ruiz

+15555010100 Patient record
Assessment available Community-acquired pneumonia Started 29 Aug · 20:28
High riskClinical summary

Manuel reported feeling a little better but still has slight fever and some chest discomfort while sleeping. He has no trouble breathing at rest and is able to eat normally, though drinking feels heavy. He is not currently taking any medications.

Saved results appear after each stage completes. Safety review runs only when required. AI findings support clinical review; they do not replace it.

  1. Question planner20:28:21
    Result recorded

    5 question(s) planned

    These questions focus on the patient's current symptoms and any changes since the last call, particularly regarding fever and breathing difficulties, which are critical for pneumonia management. The follow-up points ensure unresolved issues are addressed, while red flags help identify any urgent concerns.

    Red flags screened
    High fever above 38.5°C, Increased shortness of breath at rest, Severe chest pain, Signs of confusion or lethargy
    • Hello Manuel, how are you feeling today?
    • Have you had any fever since we last spoke?
    • Are you still having trouble breathing, even when resting?
    • Have you noticed any new chest pain or discomfort?
    • Are you able to eat and drink normally?
  2. Trend analyst20:31:10
    Result recorded

    Worsening

    The patient's symptoms worsened from low-grade evening fever and mild exertional dyspnea to high fever, dyspnea at rest, and pleuritic chest pain in the second call. Although he reported feeling a little better in the most recent call, the overall trend indicates a deterioration in his condition across the first two calls.

    Trajectory
    Worsening
    Gradual deterioration
    Detected
    • fever
    • dyspnea
    • chest pain
  3. Clinical analyst20:31:11
    Result recorded

    Risk Medium, worsening False

    Manuel reported feeling a little better but still has slight fever and some chest discomfort while sleeping. He has no trouble breathing at rest and is able to eat normally, though drinking feels heavy. He is not currently taking any medications.

  4. Safety reviewer20:31:13
    Result recorded

    Challenge upheld: High

    The patient reported chest discomfort while sleeping, which is a concerning symptom that could indicate worsening respiratory issues. Additionally, the presence of a slight fever suggests ongoing infection or inflammation, warranting a higher risk assessment.

    Risk raised by verified safety review
  5. Clinical handover20:31:14
    Result recorded

    Schedule an in-person assessment within 24 hours to evaluate his respiratory status and manage ongoing symptoms.

    Current assessment indicates a high risk level with slight improvement in symptoms; however, chest discomfort persists while sleeping and drinking feels heavy.

    Situation
    Manuel Ortega Ruiz is being flagged due to ongoing symptoms of slight fever and chest discomfort following discharge for community-acquired pneumonia.
    Background
    He was discharged 1 day ago with a high risk level and reported worsening symptoms during the previous follow-up call, including high fever and dyspnea at rest.
    Assessment
    Current assessment indicates a high risk level with slight improvement in symptoms; however, chest discomfort persists while sleeping and drinking feels heavy.
    Recommendation
    Schedule an in-person assessment within 24 hours to evaluate his respiratory status and manage ongoing symptoms.
  6. Follow-up scheduler20:31:15
    Result recorded

    Next call in 1 day(s)

    The patient is at high risk with detected worsening symptoms, necessitating a follow-up call in 1 day to monitor their condition closely.

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