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CareCall · Post-discharge care

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Updated. 9 open alerts. Carmen Delgado Sanz: Assessment available. 6 agent results available.
Needs attention98 critical alerts
Awaiting call result0Queued or submitted sessions
Awaiting assessment0Completed calls without a result
In follow-up1Patients under follow-up
Call activity

Calls

History

Awaiting results first · latest 12 sessions

Pinned call

Call & clinical review

Carmen Delgado Sanz

+15555010101 Patient record
Assessment available Decompensated heart failure Started 12 Sep · 11:14
High riskClinical summary

The patient reports feeling better overall with an occasional mild cough that is improving. However, there is a history of significant weight gain and missed diuretic doses, which raises concern. Continued monitoring is advised due to the previous high-risk classification.

Saved results appear after each stage completes. Safety review runs only when required. AI findings support clinical review; they do not replace it.

  1. Question planner11:14:18
    Result recorded

    5 question(s) planned

    These questions focus on monitoring Carmen's weight, medication adherence, and any worsening symptoms, which are critical for managing her heart failure. The follow-up points address unresolved issues from previous calls, ensuring comprehensive care.

    Red flags screened
    Rapid weight gain or loss, Increased shortness of breath, Severe swelling in the legs or abdomen
    • Hello Carmen, how are you feeling today?
    • Have you noticed any weight gain since we last spoke?
    • Are you taking your diuretic medication as prescribed?
    • Is your cough still present, or has it gotten worse?
    • Are you experiencing any new symptoms like shortness of breath or swelling in your legs?
  2. Trend analyst11:14:20
    Result recorded

    Worsening

    The patient experienced a significant weight gain of 25 kilograms and missed a diuretic dose between calls 1 and 3, indicating a clear deterioration in her condition. Although she reported feeling better in the most recent call, the previous worsening symptoms and missed medication raise ongoing concerns.

    Trajectory
    Worsening
    Gradual deterioration
    Detected
    • significant weight gain
    • missed diuretic doses
  3. Clinical analyst11:14:21
    Result recorded

    Risk High, worsening True

    The patient reports feeling better overall with an occasional mild cough that is improving. However, there is a history of significant weight gain and missed diuretic doses, which raises concern. Continued monitoring is advised due to the previous high-risk classification.

  4. Safety reviewer11:14:23
    Result recorded

    Challenge upheld: no override

    The patient's report of a cough, even if improving, alongside a history of significant weight gain and missed diuretic doses indicates a potential deterioration in heart failure management that warrants a higher risk classification.

  5. Clinical handover11:14:25
    Result recorded

    Schedule a telephone review within 24 hours to further assess the patient's condition and ensure adherence to the medication regimen.

    The patient reports feeling better overall with an occasional mild cough that is improving. However, the history of weight gain and missed diuretic doses remains concerning, maintaining the high-risk classification.

    Situation
    Carmen Delgado Sanz is being flagged due to a high-risk classification and reported worsening symptoms during the follow-up call.
    Background
    The patient was discharged 15 days ago with decompensated heart failure and has a history of significant weight gain and missed diuretic doses. Previous follow-up indicated a high-risk status.
    Assessment
    The patient reports feeling better overall with an occasional mild cough that is improving. However, the history of weight gain and missed diuretic doses remains concerning, maintaining the high-risk classification.
    Recommendation
    Schedule a telephone review within 24 hours to further assess the patient's condition and ensure adherence to the medication regimen.
  6. Follow-up scheduler11:14:26
    Result recorded

    Next call in 1 day(s)

    The patient is at high risk with worsening symptoms, necessitating a follow-up call in 1 day to closely monitor her condition and ensure timely intervention.

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